“The level of service and expertise my wife and I had received from Tom Duma, Jeff Briceland and the entire staff was unprecedented! I now understand why they were ranked in the top 100 jewelry establishments in the entire country. Jeff Briceland was extremely accommodating, patient, helpful, and provided us with a high level of knowledge and expertise. This was not only the best experience we have had in any jewelry store, it was the best from any and all other retail.establishments. My wife can’t stop looking at her wedding ring that Andrew had repaired and finished. It looks phenomenal! My wife and I would highly recommend them for their honesty, expertise, pricing, selection, and their compassionate and sincere customer service!”

— Rocky Russo, January 18th 2024

“Melanie is absolutely amazing! She was helpful from the very beginning, to helping my husband pick out my gorgeous ring (not making him feel bad about his price range), to continuing to build a great relationship with us over time, always remembering us when we walk in the door with a smile on her face. We absolutely love Thom Duma!”

— Mackenzie McCarthy, August 2023

“Danielle, Linda G, and Santino are phenomenal! They helped my mother and I problem solve and identified some creative solutions to make older pieces of jewelry more useful while strategically adding some new pieces which would enhance what we currently had. They were incredibly patient and kind and never seemed rushed even though we ended up staying past closing . I will without hesitation return for all of my jewelry needs!”

— N.H.L., September 2023

“Class act in every way! For years my wife and I have shopped at Thom Duma, and EVERY time we walk in, the staff are incredibly kind, professional, and want you to have an experience, not just a sale. I wouldn’t shop for jewelry in any other store in the area. #Customerforlife I just stopped in today to ask if they’d adjust a band on a watch, not having appointment, and Andrew stopped what he was doing, and took the time to get things right. Thank you again Andrew!”

— Joe Auth, July 2023

“Danielle provided excellent service, as did the rest of the crew at Thom Duma Fine Jewelers. She answered all of my questions and took the extra time to understand my request. I would highly recommend this family-run jewelery store. They have been a great resource for myself and my family for many years now.”

— Emidio Checcone, July 2023

“A wonderful inviting experience from the first time you come in! From something small and elegant to large and in charge extravagance they can help you! Everyone there has always been very helpful and welcoming but my wife and I have our favorite!….. Ms. Melanie has never been pushy always helpful! Has given GREAT suggestions not only on what jewelry we are looking for but also on how to have jewelry fixed that we had from somewhere else. Any jewelry needs this is definitely the PERFECT place to go!”

— James Morgan, February 2023

“Let me just tell you that Thom Duma and it’s staff are NEXT LEVEL. If you live within 100 miles of this establishment and you shop somewhere else, move to Timbuktu and never return because you have lost all respect. Melanie and Sherene are exceptional Thom Duma representatives and made our experience so funn! (The Blue Label helped). They are also very knowledgeable and attentive. Both were willing to give and take some teasing. Haha. We found our rings and we are SO STOKED. I never even wanted to wear a ring and now I can’t wait for it to come in! My fiancé found her band in .3 seconds while it took me like an hour +. But they were patient and helpful. Men, If you use Thom Duma’s, your chances of her saying yes go up by 69%. Thank you TD for providing an experience we will remember all the days we wear our rings!”

— Trevor West, June 2023

“Danielle is a true asset to TDFJ. She did an excellent job helping us find the perfect wedding bands. She was knowledgeable and patient. The entire staff is always super friendly, laid back, and willing to go the extra mile to ensure your complete satisfaction. Thom does an amazing job at marketing special events and has always thanked us personally whenever I’ve been there to make a purchase. We will never go anywhere else.”

— Derek Snyder, January 2023

“We were visiting from California, and was not intending to purchase any jewelry. As soon as I walked into the store I was greeted with smiles, everyone was genuinely friendly. The jewelry was simply beautiful, and reasonably priced. I left one of my rings for repair and did purchase quite a few items! I can’t wait to come back to Warren to visit Thom Duma Jewelers. Fabulous store!”

— Cindy Johnson, February 2023